A client portal for video editors and production teams
Post-production has enough moving parts. Client communication shouldn't be one of them. ClientDesk gives every video client a portal where they track progress, find deliverables, and send feedback — without emailing you for any of it.
Free for 1 client. Pro from $12/mo. Takes 10 minutes to set up.
Video editors share the same client problems as every other freelancer. Scattered feedback, lost files, and status emails during the busiest part of the edit.
The real problem
Where video production client communication breaks down
Clients watch a rough cut. They have notes. Some go in an email reply. A few arrive as voice notes on WhatsApp. One gets texted at 9pm. A follow-up comes through Instagram DM. You're now consolidating feedback from four channels before you can make a single cut.
Then the project finishes. You send the final files via WeTransfer. The client publishes and moves on. Eight months later, they need the 9:16 version for a new campaign. The WeTransfer link is gone. They email you. You dig through your archive. You resend.
A portal doesn't solve the creative part. It solves the part that shouldn't require any creative energy at all.
Production phases
How post-production maps to a client portal
Every phase of post has a client-facing touchpoint. This is what to share at each stage and what the client needs to do.
One place for all project assets
Scripts, shot lists, rough cut links, compressed deliverables. All attached to the project. Clients find what they need without emailing you.
Progress clients can see without a call
Set the phase and percentage. Clients check the portal before meetings instead of calling you to ask where the edit stands.
Feedback in one channel
In-portal messaging consolidates client notes. No more collecting feedback from four different apps before you can open the timeline.
Final files available permanently
Upload the compressed deliverables once. Clients download them today or in two years. No more resending files because a link expired.
On file sizes
ClientDesk supports files up to 100 MB. That handles most compressed social deliverables, scripts, PDFs, and short clips. For large masters and raw footage, upload a reference document linking to your preferred storage (Google Drive, Dropbox, Frame.io). The portal becomes the project home regardless of where the files physically live.
What you get
The portal side of every production
Branded Portal
Custom logo, colors, and a professional client-facing experience that matches your brand.
File Sharing
Upload deliverables up to 100 MB each. Clients download with one click, no signup.
Project Tracking
Show progress, phases, and status. Clients stay informed without chasing you.
In-Portal Messaging
Real-time messaging right inside the portal. No more scattered email threads.
Magic Link Access
Clients click a link and they're in. No passwords, no friction, no support tickets.
White-Label
Remove all ClientDesk branding. Your clients only see your name and logo.
Testimonials
From freelancers who made the switch
4 clients onboarded in one afternoon“I was emailing Dropbox links and hoping clients found the right file. Set up ClientDesk in 10 minutes, moved 4 active clients over that afternoon, and my first client said it looked 'really professional.' Haven't sent a file over email since.”
Cut status emails by 80%“My clients used to email me 3-4 times a week asking 'what's the status?' Now they check the portal themselves. I tracked it for a month and went from 12 status update emails per week down to 1 or 2. That's hours I get back every week.”
Switched from Dubsado in 15 minutes“I tried Dubsado and HoneyBook before this. Both wanted me to learn a whole CRM just to share project files. ClientDesk does the portal part and does it well. I was up and running in under 15 minutes with white-label branding.”
Zero login friction for clients“The magic link is genius. I have clients who can barely open a PDF, so asking them to create an account was never going to work. Now I send one link and they see everything: files, progress, messages. No login issues at all.”
FAQ
Questions from video editors
Can I share large video files through ClientDesk?
Files up to 100 MB per upload. For a compressed web delivery (H.264, 1080p, under 5 minutes), that covers most social cuts and short-form deliverables. For large broadcast masters or raw files, use the portal to share a link to Frame.io, Google Drive, or Dropbox — the portal becomes the central hub that points clients to the right place, rather than them digging through email for storage links.
How do video editors track project phases in ClientDesk?
Use phase labels that match your actual post-production workflow: Pre-Production, Shoot Day, Rough Cut, Color Grade, Sound Mix, Final Delivery. Move the client through phases as you progress and update the progress percentage. Clients always know where the project stands without a check-in call.
How do clients give feedback on cuts?
Through in-portal messaging on Pro plan. For frame-accurate feedback, you can share a Frame.io review link in the portal notes and have clients annotate there, then consolidate feedback through portal messages. The portal becomes the home base — all feedback arrives in one place rather than over email, text, and voice notes.
What file types work for sharing in the portal?
Any file type. H.264 MP4s, ProRes proxies, PDFs (scripts, shot lists, call sheets), ZIP archives of assets, audio files. Anything under 100 MB uploads directly. For larger files, upload a reference document with the delivery link.
Is this useful for short-form social video work?
Yes. Social video clients often have multiple deliverables per project — a hero cut, Instagram version, TikTok cut, YouTube version. Create one project with multiple files and progress notes. Clients see everything in one place and know which cut is for which platform.
Does ClientDesk work for one-off projects or ongoing retainers?
Both. One-off projects get their own space with files and a clear delivery record. Retainer clients accumulate a library of every video you've made for them — useful when they need to find a cut from eight months ago without emailing you to dig through your archive.